USHEALTH Group has led the insurance industry as America’s most- trusted choice, for their health care needs, and that is something which takes a great amount of commitment and innovation. It is not an easy task to accomplish, especially during economic times Americans continue to face every day.
However, time and again, USHEALTH Group accepts each challenge as an opportunity to deliver better products and achieve above-average service to their members nationwide. USHEALTH Group has continued to take an approach towards offering products that meet varying needs and incorporate them along with traditional products to give members a wide-range choice. For 50 years, the Fort Worth, Texas Company has decided that the customer will be their focal point, and the position on that goal has not wavered.
Whether it is a member who has isolated insurance needs such as a critical illness, specified disease, or disability, USHEALTH Group finds a way to innovate a product to meet that need. The company has chosen to put the customer first.
In an industry where putting the customer first can seem like a slogan, USHEALTH Group backs it up with the best service possible. They’ve considered those members living on a limited budget and have limited resources; meeting them every step of the way by creating innovative products unlike any other product within the marketplace. Those members who need to tailor insurance coverage can depend upon USHEALTH Group to offer a product that not only has the specific benefits needed, but the service to back it up.
In 2013, USHEALTH Group was named as one of the Top 50 call centers across North America. In order to receive such a high honor, USHEALTH Group needed to be the best above and beyond customer expectations. The company not only exceeded expectations, they solidified the reason, for why they’re continually chosen; customers simply trust the company. Being an award-winning company, for customer service, is another way USHEALTH Group creates stability within the industry and why other companies look to them as the example.
USHEALTH Group has well-over 15 million members nationwide and the numbers continue to grow, right along with the company.